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Renew

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Becoming Me

Becoming Me Virtual Event

Girls and adults, including Lifetime Members, who renew by April 26 can join us for Becoming Me, a program inspired by former First Lady Michelle Obama!

Once you've renewed, click the link below to register for the special members-only virtual event with Mrs. Obama on May 6!

Register for the event »

Troop Incentive - Journey in a Day Kit

Troops (at least five renewed girls and two registered adults) who renew by May 17 receive their choice of a Journey in a Day kit for their troop from the journey's offered for the troop's age group.

  Daisy

  • Think like an Engineer
  • Think like a Programmer
  • Think like a Citizen Scientist

  

    Cadette

  • Breathe
  • Leader in Action (Computer)
  • Leader in Action (Outdoor)

   

Brownie

  • Wow! Wonders of the Water
  • Think like a Programmer
  • Think like a Citizen Scientist

Senior

  • Mission Sisterhood
  • Think like an Engineer
  • Adventurer

Junior

  • Get Moving
  • Animal Habitat
  • Take Action

Ambassador

  • Justice
  • Outdoor Art Master
  • Think Like a Citizen Scientist
Early Renewal Patch_Sunrise-03

Renewal Patch

All Girls who renew by May 24 will receive a special GSTOP renewal Patch. 

 

Use Cookie Bucks to Renew

Want to use your Girl Scouts' cookie bucks to renew her membership for 2021-22? Simply click the "Program Credits" option under Select Payment Type when you go to renew your girl's Girl Scouts membership. 50 cookie packages will be deducted from her total cookie bucks available. Cookie bucks usage is only available for girl membership renewals.

Renewal Instructions for Families

Another year full of giggles is ahead for your and your Girl Scout! You can renew her membership in just a few steps:

  1. Select MY GS at the top of this page and log in
  2. Navigate to the MY ACCOUNT tab 
  3. Select MANAGE MY HOUSEHOLD MEMBERS 
  4. Select who in your household you want to renew. 
  5. Click ADD RENEWAL to add membership renewals to your basket.
  6. You will confirm your membership information. You can choose to upgrade any adults to lifetime members and request financial assistance. Select SUBMIT MEMBER DETAILS
  7. Your payment screen will appear where you can review your card and also make a donation to the Council to support other girls joining Girl Scouts. Make sure to click the box to agree to the GIrl Scouts Promise and Law on the righthand side of the page. Select Program Credits if you are using cookie bucks to renew your girl membership. 
  8. After you've confirmed your family's renewals and clicked SUBMIT, you can share the excitement on social media!
Renewal Instructions for Troop Leaders

Renewing your troop for another year of experiences full of giggles can be completed with just a few clicks:

  1. Login to your My GS account at the top of this page.
  2. Click on My Account. 
  3. Select the specific troop # from the menu under My Troops.
  4. Select the girl members to renew
    1. Indicate a member(s) who is not returning next year by selecting Not Returning.
    2. Hide inactive and not returning members to sort out who is returning.
    3. Select girls individually or select all (notice Not Returning girls are excluded from the list).
    4. Uncheck any girls not renewing right now.
  5. Select the adult members to renew.
    1. Indicate a member(s) who is not returning next year by selecting Not Returning.
      1. When a troop leader marks a member Not Returning, the caregiver will not receive an automated email.
      2. When the caregiver logs in to their MyAccount, they see their troops, and if it’s marked Not Returning, the status is updated to End Participation.
      3. If a caregiver changes their mind and wants to renew to the troop, they need to contact council to uncheck the Not Returning box.
      4. If a member is marked Not Returning to a troop, it will not prevent them from renewing their membership.
      5. f the leader changes their mind or makes a mistake, they also need to contact council to uncheck the Not Returning box.
    2. Hide inactive and Not Returning members to sort out who is returning.
    3. Select adults individually or select all (notice Not Returning adults are excluded from the list).
    4. Uncheck any adults not renewing right now (Active members will be excluded if they already renewed)
  6. Scroll to the top and click the Add Renewal button.
  7. Continue through the process to confirm member details.
  8. Select Payment Type.
  9. Submit for Troop Renewal.
Trouble Logging In?

Q: Why isn’t my username working? 
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails? 
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account? 
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in? 
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in? 
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Still having trouble? Contact our Customer Care Team at 800.582.7272 or customercare@gs-top.org.

 


Have a questions?  We are happy to help! 

Call us at 800.582.7272 or send an email to customercare@gs-top.org.