You play an exciting role in giving your girls opportunities to
practice the five skills in a girl-led, cooperative setting. Some of
the things you’ll do include:
- Get girls excited about the opportunities to support her troop
(but allowing her participation to be voluntary).
both competitive and apprehensive cookie bosses, helping all your
girls set meaningful goals for themselves.
partnerships with each girl’s family to ensure cookie season
success, whatever that may look like for her. Check out the Creating Cookie Success and Coaching Your Budding Businesswoman resources
that will help you build a positive partnership with girls and
Not only can girls sell individually, both in-person and using the
online tools provided by each vendor, they can also participate in
group booth sales during product programs. Your local council has
additional guidance and processes to market and ensure every booth is
in a safe and appropriate location for girls
As your girls grow, your role will evolve from a hands-on one to
providing oversight and support where needed. No matter their ages,
remember that volunteers and parents/caregivers do not
sell the product. Your role is to encourage your girls and let their
entrepreneurial spirit soar. Learning by doing is exactly how your
girls develop the business savvy and communication skills that will
empower them to reach any goals they set for themselves.
Another critical task for each troop is to establish a clear
accounting system for all proceeds and product during the programs.
It's up to you to make sure that money is spent wisely, that excellent
records are kept (remember to keep copies of all receipts in a binder
or folder), and that all product is tracked. For older girls, your job
is to oversee their work as they learn to keep impeccable records. Be
sure to attend product program orientation or training so you are
aware of the systems and helpful tools available.
The Girl Scout Cookie Program and the fall product program can be
exhilarating and busy times during the troop year, but you’re never
alone in your efforts! You can reach out to your service unit product
program manager when you‘re feeling stuck, or you can build a cookie team to provide the support your
Product Program Safety
Girl safety is the top priority while selling Girl
Scout Cookies and other products. Volunteers, families, and girls
should be familiar with and practice the safety guidelines outlined in
local program resources as well as those available in the safety section of girlscoutcookies.org.
Plan for Safeguarding Money
Girls should always have a
plan for safeguarding money, which includes such things as:
- Not walking around with large amounts of money
- Keeping the cash box against a wall or behind a barrier of
- Not keeping money at home or
- Giving cookie money to supervising volunteers, who
will deposit the money as soon as possible
Be Streetwise and Follow Your Instincts
In order to
ensure the safety of girls while participating in product programs,
you and the girls should become familiar with the areas and
neighborhoods in which girls would like to sell. In addition, girls should:
- Participate in door‐to‐door activity only during daylight
- Wear a membership pin, uniform, or Girl Scout clothing
(e.g., Girl Scout T‐shirt) to clearly identify themselves as Girl
- Avoid a house or person that makes them
uncomfortable. They should walk away and find the next person/place
that does not make them uncomfortable
- Call 9-1-1 if they
see someone that seems to be acting in a way that makes them feel
unsafe. This could include, but is not limited to, any person who is
staring at them for long periods, seems to be following them for no
apparent reason or takes pictures of them
- Use safe
pedestrian practices, such as crossing at corners and obeying walk
- Not enter the home or vehicle of a stranger, and
avoid approaching people in vehicles (except at drive-thru cookie
booths) or going into alleys
- Should not carry large amounts
of money (see “Plan for Safeguarding Money”, above)
If someone takes money or cookies from your booth, do not attempt to
physically recover the stolen items and do not allow the girls to do
so. Instead, get a good description of the offender(s), call 911, and
alert local security (if applicable). Make sure girls know what to do
in case of theft. Report any incidents to GS-TOP immediately according
to its guidelines. Do not post on social media.
GS-TOP Product Program Emergency Contact
Luedecke-Keys, Product Program Lead
E: firstname.lastname@example.org | O:
817-869-0724 or 800-582-7272 ext. 1211 | C: 682-319-4654.
Adult at the location must complete
the Accident/Incident Report and send to the council within 48 hours.
Selling Cookies Online
Will your troop use the Smart Cookies platform to manage its cookie
business? Check the specific guidelines provided by each cookie vendor
before participating. Remember that:
- Girls may only post about their participation on Smart Cookies
in a way that allows them to restrict access to family and friends,
such as on Facebook.
- Parents/guardians must approve the
content of a girl’s Smart Cookies webpage before it goes live.
- For girls under age 13, a parent/guardian must manage the girl’s
web site and be responsible for all content.
Safety in Technology Based Product Programs
use the Internet for a variety of reasons including the online
marketing and sale of approved Girl Scout related products such as the
Cookie Program and during the Fall Product Program to friends and
family (for clarity ,”friends and family” are people whom the girl or
her family personally know). Below are some key points to keep in mind
for all online activities:
- Girls must read, understand and accept the Girl Scout Internet
Safety Pledge, prior to conducting any online sales or marketing
activities, which is available at the end of the Safety Activity Checkpoints.
- Girls may send e‐mail messages to alert friends and family about
product programs and accept customer commitments via email.
- Social media sites may be used to market product program to
friends and family, however, all applicable GSUSA and council
guidelines must be followed, including setting profiles to private
instead of public.
- Girls writing product program e‐mails
or announcements online should sign with their first names only,
their troop number or name and their council name.
- Personal e‐mails or street addresses of girls should never be
used. Instead, use one of the following:
- A blind return
address account where the girls’ name or personal e‐mail is not
revealed to the customer and is instead hosted on a secure site.
- A troop account, monitored by a volunteer.
volunteer’s e‐mail account, which is supervised by that
- Marketing on the internet for the
Girl Scout Cookie Program and Fall Product Program should be to
friends and family only.
- For clarity purposes friends and
family are people that the girl or her family knows
- Marketing on the Internet should always
be girl led with supervision and oversight of parents or caretakers.
- The Girl Scout Cookie Program is a girl led program,
friends and family of the girl should not market or share a
girl’s contact information, sales links, or sales information on
public-facing online sites.
- For safety purposes and
other reasons, online marketing activities especially those
conducted through social media platforms, should always be done
through accounts set to private.
sales transactions are approved for friends and family only on the
- Fall Program Vendor Sites (QSP, and
- Digital Cookie Program (ABC)
For Digital Cookie/Smart Cookies there are additional,
specific guidelines, some of which are:
- Girls must read and accept the Girl Scout Digital Cookie
Pledge before they can participate in Digital Cookie
- Volunteers must read and accept the Digital Cookie Terms and
Conditions for Volunteers before they can participate in Digital
- Girls may only post about their participation on
Digital Cookie on social media that allows them to restrict access
to friends and family (e.g. Facebook).
must approve the content of a girls Digital Cookie web page before
it goes live
For girls under 13 years old, a parent/guardian must manage the
girl’s web site and be responsible for all content. In other words,
girls under 13 are not allowed to post anything to their websites; it
must be done by their parent/guardian.
The Buddy System
Using the buddy system, girls are divided into teams of two.
Each girl is responsible for staying with her buddy at all times,
warning her buddy of danger, giving her buddy immediate assistance if
safe to do so, and seeking help if needed. Girls are encouraged to
stay near the group or buddy with another team of two so that in the
event someone is injured, one person cares for the patient while two
others seek help.